Monthly Recurring Payment is Refundable for Business Subscriptions (Small Business, Medium Business, Enterprise and Enterprise Plus) under the following conditions: The payment is 100% refundable if the recurring order is canceled within 7 days, 50% refundable if the recurring order is canceled within 15 days, and non-refundable if the recurring order is canceled over 15 days. You have to contact GINAR for this refund service.